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https://cdn.cccs.edu/landing-pages/ethos-identity/faq.html

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Showing articles from Finesse tag

How to Log into Finesse

* In the browser of your choice, navigate to [https://uccx-pub.cccs.edu:8445][1] * In the login window that is displayed, enter the appropriate credentials. * Depending on your settings, your manager will provide you with an E# and password. * If you have received your own extension, enter the appropria…

How to use the Call Queue via Citrix - WebEx Login

1. Open Chrome, Firefox or Edge. 2. Enter **citrix.arapahoe.edu**. 3. Enter your username by typing **CCC\S00000000** (replace with your S Number) 4. Enter your **MyACC password.** 5. Click** Log On**. ![][1] 6. Click **Detect Receiver**. a. Follow any prompts that show up. ![][2] # **Logging into Call Queue …

Finesse error "Device not accessible, Contact your system administrator" solved

If you are receiving the "Device not accessible, Contact your system administrator" when trying to access a call queue, please attempt the following in order: 1. Clear the cache of the browser you are using: [How to clear cache][1] 2. Make sure that WebEx is not logged on any other device. 3. Log out of Finesse…

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