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Showing articles from Jabber tag

Using Citrix for call cue

Getting Started Logging in To use Citrix with a call queue you will need to have the Citrix Receiver app installed. If you do not have it you can install it in the following way. •Browse to [https://citrix.arapahoe.edu][1] •Enter your Network Credentials •Click “Log On” ![][2] •In the next screen click “Detect …

Jabber audio settings

You will need to make sure that you select the correct audio setting in Jabber. •In Jabber click the Gear icon and then click "Options“ ![][1] •Select "Audio" from the next menu •Choose the best Speaker and Microphone selection. (Your option may differ from the picture) •You can test you speaker choice by clickin…

How to reset Cisco Jabber

•Click the Gear Icon •Select “Sign Out” ![][1] •Select “Reset Jabber” in the next window ![][2] •Click “Reset” in the confirmation box ![][3] [1]: https://hf-files-oregon.s3.amazonaws.com/hdparapahoe_kb_attachments/2020/04-27/6bb9a0eb-9811-4ed1-97c9-90962ce3ce4a/image-20200427112650-2.png [2]: https://hf-…

Finesse error "Device not accessible, Contact your system administrator" solved

If receiving the "Device not accessible, Contact your system administrator" when trying to access a call queue, please attempt the following in order: 1. Clear the cash of the browser you are using: [How to clear cashe][1] 2. Rest Jabber: [Resetting Jabber][2] 3. Restart your PC 4. Log into Jabber 5. Log in…

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