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Showing articles from Finness tag

Logging In to Finesse

**How to login to Finesse.** ** ** * In the browser of your choice navigate to [https://uccx-pub.cccs.edu:8445][1] * In the login window that is displayed enter the appropriate credentials * Depending on your settings, your manager will provide you with an E# and password. * If you have not received a…

Finesse error "Device not accessible, Contact your system administrator" solved

If receiving the "Device not accessible, Contact your system administrator" when trying to access a call queue, please attempt the following in order: 1. Clear the cash of the browser you are using: [How to clear cashe][1] 2. Rest Jabber: [Resetting Jabber][2] 3. Restart your PC 4. Log into Jabber 5. Log in…

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