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Showing articles from Citrix tag

How to Manually Sign Out of Citrix Via Ctrl+Alt+Del

If you need to sign out of Citrix but Citrix is not working or responding, you can do the **Ctrl+Alt+Del** method to sign out for Citrix. 1. Within Citrix, click the **black bar** at the top. ![][1] 2. Select **Ctrl+Alt+Del**. ![][2] 3. Select **Sign Out**. ![][3] 4. The **Citrix Desktop will now sign out.** !…

OneDrive - How to Free up Storage Space (for Citrix)

When you use OneDrive, **all of your documents are in the cloud**. This is represented with a **white cloud with a blue outline**. These **documents will be available** to you whenever **you are connected to the internet**. If you are not connected to the internet,** you will not have access to this file locally.** T…

How to Add Any Language to Citrix

**To add a language other than English or Spanish to your Citrix, you will first need to create a ticket by emailing [helpdesk@arapahoe.edu][1] to be granted access. Specify in the ticket which language you would like to add. ** To install a new language in your Citrix profile, follow these instructions: 1. Log into…

Citrix Desktops Features List

**Citrix is ACC's way of connecting to the ACC Internal network remotely.** There are two main desktops for Employees: **Faculty/Staff Desktop & Call Queue Desktop.** Students have their own Citrix desktop that they can use called **Student Desktop**. Feature List for Faculty/Staff Desktop & Call Queue: ![][1] W…

How to Use Zoom in Citrix

1. If you are going to use your camera for zoom, **a good first step is to make sure it is working**. 2. Go to the **Start -> Camera** to make sure the camera is working. ![][1] 3. Once you have verified that the camera is working, open up** Citrix Workspace**. 4. Log into either the **Faculty Staff Desktop - New*…

Citrix Login Error

## **Error**: When logging into another Citrix Desktop in Workspace before signing out of the previous Citrix Desktop, the following error occurs. ![error message][1] # Solution: ## 1.** Sign out** of previous Citrix Desktop. ![sign out][2] ## ## 2. Open the other Citrix Desktop. # Notes: **Disconnect **will cl…

Using Citrix for Remote Access Spring 2020

![][1] ![][2] ![][3] ![][4] ![][5] ![][6] ![][7] ![][8] ![][9] [1]: https://hf-files-oregon.s3.amazonaws.com/hdparapahoe_kb_attachments/2020/08-12/5b783060-067b-42e9-b376-a8b86d7dbb43/Slide1.JPG [2]: https://hf-files-oregon.s3.amazonaws.com/hdparapahoe_kb_attachments/2020/08-12/f36a9182-9ab1-4a63-a02b-269d630da…

Updating OneDrive for Use in the New Citrix Environment

This Knowledge Base article addresses a very specific issue in a limited set of circumstances. If you have used the new Citrix environment _**between**_ September 1, 2020 and November 7, 2020, _**and**_ you have configured OneDrive in that Citrix environment, read on. If this doesn't describe your experience, but you …

Update the Citrix receiver software

To update the Citrix receiver software * Right Click the icon in the system tray ![][1] * Click "Check for Updates" * If you have updates available follow the on screen prompts. [1]: https://hf-files-oregon.s3.amazonaws.com/hdparapahoe_kb_attachments/2020/04-15/3b004af6-793c-43d4-81b3-5f5de2ee4803/image-2…

How to Log into Citrix Workspace for the First Time

[Download Workspace App for Windows Current Release - Citrix][1] 1. **Download** and **Install **Citrix Workspace. 2. Enter **citrix.arapahoe.edu** into the Add Account pop up box. 3. Enter **ccc\S00000000 (enter real S#)** and their MyACC password. 4. Now, you can access the **Citrix Workspace Desktops**. Any qu…

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