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Showing articles from Citrix tag

Using Citrix for call cue

Getting Started Logging in To use Citrix with a call queue you will need to have the Citrix Receiver app installed. If you do not have it you can install it in the following way. •Browse to [https://citrix.arapahoe.edu][1] •Enter your Network Credentials •Click “Log On” ![][2] •In the next screen click “Detect …

Update the Citrix receiver software

To update the Citrix receiver software * Right Click the icon in the system tray ![][1] * Click "Check for Updates" * If you have updates available follow the on screen prompts. [1]: https://hf-files-oregon.s3.amazonaws.com/hdparapahoe_kb_attachments/2020/04-15/3b004af6-793c-43d4-81b3-5f5de2ee4803/image-2…

Installing and using Citrix Reciever

If you do not have the Citrix Receiver app you can install it in the following way. •Browse to [https://citrix.arapahoe.edu][1] •Enter your Network Credentials •Click “Log On” ![][2] •In the next screen click “Detect Receiver” •Follow the prompts to install the Citrix Receiver ![][3] Once you have the Citrix R…

Microphone and Camera Passthrough settings in Citrix

Microphone and Camera Passthrough settings in Citrix * Within the Citrix environment at the top of the screen click the drop down menu ![][1] * Then click “Preferences” ![][2] * Click the "Connections" Tab. * Under “Microphone and webcams” and “Digital cameras and scanners” * Both should be set to “…

How to Login to Citrix

* Go to [https://citrix.arapahoe.edu][1] * Enter your “S”Number and Network password * Be sure to enter the correct domain (example: ccc\s01234567) * Click “Log on” ![][2] * Click use Light version in the next window ![][3] * Select your desktop. ![][4] [1]: https://citrix.arapahoe.edu [2]:…

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