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Home > Tutorials > How to Reset Voicemail Pin via Internet
How to Reset Voicemail Pin via Internet

1. You must be on the campus network. If not:

        a. Please connect to the VPN if you have a VPN access

        Or:

        b. Log into Citrix by going to citrix.arapahoe.edu and log in with your S# and password.

2. Open the desktop you use in Citrix.

3. Open a browser.

4. Go to: https://cucm-pub.cccs.edu/ucmuser/ and log in with your S# and password.

5. Click on "General Settings" then enter a new PIN and confirm.

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